Catering FAQ
Everything you need to know about ordering PlayMade for your event.
How far in advance should I order?+
We recommend at least 3–5 working days' notice for bulk delivery, and 1–2 weeks for live, DIY and gelato stations so we can lock your date and crew. Need it sooner? Message us and we'll try our best.
Is there a minimum order?+
Bulk delivery has no fixed minimum. Live and DIY stations need at least 50 servings per flavour (up to 4 flavours per event). Each Tea Traveller pack is 3.5L and serves around 10.
Are your drinks halal-friendly?+
Yes — every PlayMade drink is halal-friendly (no pork, lard or alcohol). Please note our outlets are not MUIS-certified.
How does delivery work and what does it cost?+
Standard delivery is $35, dropping to $10 once your drinks subtotal is over $150. Deliveries before 10am carry a morning surcharge of $25 per hour before 10am, and Sentosa, Tuas or no-lift venues add $25.
How do I pay?+
You'll see an instant quote and can check out by card (+2.1%). For live/DIY/gelato events we confirm your timeslot once payment is received.
Can I customise sugar, ice and toppings?+
Absolutely — choose sugar (0–100%), ice level and a topping on every drink.
Do I earn anything on catering orders?+
Yes — you earn 1 PlayMade membership point per $1 spent on every catering order.
Can you do something custom or a larger event?+
We'd love to. If the quote isn't quite right or you're planning something big, message us and we'll tailor it for you.
I have an urgent order, is there any chance to arranged?+
Contact us at **8078 6705**. We’ll do our best to accommodate your schedule and needs!
Still have a question?
Ring us for customisation of any favourite flavours, or anything else.